The service I received at first class motors was excellent.I was allowed to browse on my own for a while before being approached in a very polite and friendly manner.All my questions were answered and explained so that I could understand completely what I was looking at to buy.
I found dealing with First Class Motors a total pleasure from start to finish. I was approached by a salesman (Wayne) and asked if I wanted any assistance. As I was just looking, so he said he would leave me to look round, and if I needed anything, to let him know. This in itself was great service, as previous dealerships that day, had hounded me from getting out the car, and would not leave me in peace to look round. I found a car I liked, had a test drive, and decided to purchase it. The whole process was smooth, clear information, all paperwork and figures were clear, and I knew exactly what was what. (unlike my last dealership for which I would never go back to). I found the overall experience of First Class Motors....well.....First Class! They certainly live up to their name, and I wouldn't hesitate to recommend them, and I would definitely deal with them in the future. Thanks First Class Motors and thank you Wayne (Salesman)
The staff at first class motors are all extremely helpful and they don't hassle you on the forecourt. They gave a really good price for the car we traded in. This allowed us to go for a higher spec car which suited all our driving needs. Would definitely recommend and would use again in the future.
As always great customer care before and after picking up your car.Would recommend FIrst Class anytime.Thats why in the last 2 years I've bought four cars and if I can afford next year will be changing the Mrs's car again!!
The human touch!!
After hearing good things about First Class I decided to take a look at a car they had for sale ,I was really pleased with how the salesman dealt with my sale ,no big sales pitch just honest and open information about the car and the business.
We wanted to purchase a van to set up my own business, Paul listened to us to gather what we wanted and helped us decide what would be our best options.. Paul was very helpful and even organised additional fittings to the van and the advertisement signs on the side. As a family we have always trusted First Class Motors as the cars are quality and good value for money. I am absolutely made up with my van, thank you.
Female buyer. Best car buying experience I have ever had. No pressure; friendly and extremely helpful sales team; very competitive prices; good quality, nearly new cars; quick and easy purchase process and pick up; car fully explained - no rush; follow up courtesy calls to make sure everything was alright. Last minute hiccup (my side) with my insurance cover not having been registered at the DVLA meaning the car could not be road taxed online when I went to pick it up. The sales team sorted it out - took my hard copy and went to the post office for me. Nothing too much trouble for them. Felt completely confident and relaxed throughout, which is a first for my car purchases. I cannot recommend First Class Motors, and Paul in particular, enough.
Staff were very personable and helpful and not a bit pushy. They were fair in the way they dealt with me, and put my interests at the heart of everything they did. I would recommend them to anyone.
Absolutely brilliant experience. Paul was fantastic and really help us out a lot !!! Definitely go back when it's time to change the wife's car. Would highly recommend to anyone!!!!